filter.clear_all
558 results
Tutorial & FAQ > DiskStation Manager
18 Nov 2020 - Symptoms A file or folder name on Synology NAS is displayed as something like 12HWA0~8 when accessed from a client computer via SMB. displayed on the client computer contains six alphanumeric characters, followed by a tilde character (~) and then another alphanumeric character (e.g., 12HWA0~...
Tutorial & FAQ > DiskStation Manager
19 Mar 2021 - Resolution Method 1 Update your Windows operating system. Find the suitable update files from Microsoft Support . Method 2 If the problem persists after you tried updating Windows, make sure the Windows ADK is installed on the recovery media by Synology Active Backup...
Tutorial & FAQ > DiskStation Manager
26 Aug 2022 - Details In addition to IPv4 protocol, Synology DiskStation Manager (DSM) also supports IPv6 structure with tunneling implementation. Services that support IPv6 on your Synology NAS are listed below....
Tutorial & FAQ > C2
19 Feb 2025 - How do I uninstall the C2 Identity agent? Notes: Please keep in mind that once the C2 Identity agent is removed, the device can no longer be managed by C2 Identity....
Tutorial & FAQ > DiskStation Manager
15 Dec 2020 - Symptoms In Synology Assistant, when you right-click on your Synology NAS and select Install to install DSM 7.0, the progress status is stuck in " Applying Resolution DSM 7.0 no longer supports installing DSM via Synology Assistant by right-clicking on your device and selecting Install ....
Tutorial & FAQ > DiskStation Manager
16 Jan 2024 - are any VSS providers on your device other than Microsoft Software Shadow Copy Provider, make sure to remove them before proceeding with the backup. 1 Enter systempropertiesprotection and click OK to open System Properties > System Protection . 2 If there are compatibility issues, System...
Tutorial & FAQ > C2
31 Aug 2023 - The format is https://your_domain.identity.region.synologyc2.com 1 User principal name (UPN) : C2 users use this to sign in to their C2 services. The format is username@your_domain.c2.region 1 Create or enter your C2 Encryption Key , and then click Set . 2 A pop-up window will show your Recovery...
Tutorial & FAQ > DiskStation Manager
12 Jun 2023 - This article guides you through how to reset the 2-factor authentication 1 if it is configured. For DSM 7.0 and above: 2-factor authentication. For DSM 6.2 and earlier: 2-step verification....
25 Apr 2023 - The package adopts OAuth 2.0 standard.1.1.4-0101Compatibility and Installation OAuthService 1.1.4-0101 requires DSM 7.2 and above.1.1.2-0071Compatibility and Installation Updated to be compatible with DSM 7.0.1.0.4-0031Important Note This update is expected to be available in all regions within the next...
Tutorial & FAQ > C2
14 Jul 2021 - Purpose This article will guide you on how to reset a password for Synology Account and company user registrants on C2 Identity. Notes: To determine your C2 Identity account type, please refer to this article ....
Tutorial & FAQ > C2
25 Aug 2021 - Details C2 Transfer secures your transferred files with end-to-end encryption mechanism. The data is encrypted on your device before being uploaded to the Synology C2 server to ensure that only authorized individuals, not even Synology, have...
Tutorial & FAQ > DiskStation Manager
25 Feb 2022 - Resolution Method 1 Check if there is other backup software running on the computer. Remove it before retrying the backup. Method 2 Sign in to a privileged or administrator account, open cmd, and run the vssadmin list providers command to see what VSS providers are on your...
Tutorial & FAQ > Synology Router Manager
4 Jul 2022 - Make sure your SRM account has sufficient privileges to set up an L2TP VPN connection to your Synology Router. Go to Standard VPN > L2TP . Make sure the option Enable SHA2-256 compatible mode (96 bit) is unselected if your client has iOS14/macOS Big Sur and above installed. 1 Check if you...
Tutorial & FAQ > C2
29 Dec 2022 - Details C2 Transfer uses end-to-end encryption to secure all file transfers....
Tutorial & FAQ > C2
20 Apr 2022 - : C2 Identity user accounts are linked to Microsoft accounts. Enter your local account credentials, and then click Next (e.g., username and password). 1 Click Sign out and finish ....
Tutorial & FAQ > C2
4 Aug 2022 - Purpose Your C2 service subscription will automatically renew by default unless you cancel the auto-renewal or terminate the subscription plan. Resolution Cancel automatic renewal Sign in to C2 services with your Synology Account....
Tutorial & FAQ > DiskStation Manager
15 Dec 2020 - Purpose This article guides you to enable the Windows Search Service for Windows Server 2012 R2 and Windows Server 2008 R2 for DSM 7.0 or above, allowing Environment Synology NAS running DSM 7.0 or above. Windows Server 2012 R2 and Windows Server 2008 R2....
Tutorial & FAQ > DiskStation Manager
4 Jul 2022 - Check if your DSM account has sufficient privileges to set up an L2TP VPN connection to your Synology NAS. Go to VPN Server > L2TP/IPSec . Make sure the option Enable SHA2-256 compatible mode (96 bit) is unselected if your client has iOS 14/macOS Big Sur or above installed. 1 Check if you...
Tutorial & FAQ > C2
23 Oct 2023 - Contents Before you start Customize the agent installer using Orca Set up and execute mass deployment Resolution 1. Get the agent installer and a connect key from the C2 Identity admin portal > Managed Device > Add . 2....
Tutorial & FAQ > DiskStation Manager
1 Sep 2022 - Supported formats include Btrfs , ext3 , ext4 , FAT32 , exFAT , HFS Plus , and NTFS . Try connecting your USB device to a different USB 2.0 or 3.0 port on your Synology NAS....