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Tutorial & FAQ
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Synology Photos
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Tutorial & FAQ > DiskStation Manager
Mar 19, 2025 - Formats & Display What formats do Synology Photos support? Refer to the Technical Specifications for details. Why can't I see my HEIF (.heic) files? To view HEIC photos on different platforms using Synology Photos, refer to this article for details....
Tutorial & FAQ > DiskStation Manager
May 7, 2025 - Details Synology Photos is equipped with the face and object recognition function. The table below lists the NAS models that support the features: Supported AI-calculated features Series Models Face and object recognition FS series FS1018 SA series SA6400...
Tutorial & FAQ > DiskStation Manager
Mar 19, 2025 - Details If you used to back up mobile photos with Synology Moments or DS photo, enable photo backup for Synology Photos. Although the previous backup tasks cannot be migrated, as long as you set the new task to save photos to the original destination...
Tutorial & FAQ > DiskStation Manager
Feb 10, 2025 - What is Synology Image Assistant? Synology Image Assistant includes a browser extension Synology Image Assistant Extension and a desktop app Synology Image Assistant for desktop . These tools help generate image previews and compressed videos (for Synology...
Tutorial & FAQ > DiskStation Manager
Dec 20, 2024 - Details Synology Photos supports various methods to batch upload photos from different sources. You can choose an option based on the usage scenario. Contents Upload with a web browser Sync from your computer Back up with a mobile device Resolution Upload...
Tutorial & FAQ > DiskStation Manager
Dec 19, 2024 - Details If you cannot play videos in Synology Photos or BeePhotos due to format incompatibility, try converting them to a more commonly supported format. Environment Synology Photos on DSM BeePhotos on BeeStation BeeFiles on BeeStation Resolution Recommend...
Tutorial & FAQ > DiskStation Manager
Oct 29, 2024 - Purpose Due to varying browser and device support for image and video formats, not all of them can display certain formats correctly. To address this, Synology Photos saves the original files and generates additional preview images and compressed videos...
Tutorial & FAQ > DiskStation Manager
Oct 1, 2024 - Symptom You cannot view HEVC (H.265), AVC (H.264), VC-1 videos, or HEIC photos stored on your Synology NAS. Resolution Synology has transitioned the processing of media files using HEVC (H.265), AVC (H.264), and VC-1 codecs from the server to end devices...
Tutorial & FAQ > DiskStation Manager
Sep 26, 2024 - Purpose HEIC photos and HEVC videos are common formats on iOS/Android devices, yet their support is limited on computers and browsers. You will need to install Synology Image Assistant to view these files that are newly uploaded through the Synology...
Tutorial & FAQ > DiskStation Manager
Sep 2, 2024 - Purpose This article introduces how to export and migrate photos from Google Photos to Synology Photos with the metadata intact. Contents Export photos from Google Photos Write back the time and GPS information Resolution Export photos from Google Photos...
Tutorial & FAQ > DiskStation Manager
Sep 2, 2024 - Details The image quality might seem lower because Synology Photos displays thumbnails on most pages to enhance the browsing speed and save bandwidth. This article lists when images are shown in the original quality. Resolution If you use the web portal...
Tutorial & FAQ > DiskStation Manager
Aug 16, 2024 - What is Synology Photos? Whether you're a professional photographer or you're just looking to back up and share photos with friends and family, Synology Photos comes with all the tools you need to efficiently manage your photos. Automated tools help...
Tutorial & FAQ > DiskStation Manager
Aug 16, 2024 - Symptoms You find that a photo's size in iOS Photos is different than its size in Synology Photos . Details There are several possible causes of this change. See each corresponding section for more details: Different storage capacity measurement systems...
Tutorial & FAQ > DiskStation Manager
Aug 15, 2024 - Synology Image Assistant for desktop What is Synology Image Assistant for desktop? Synology Image Assistant for desktop works with its browser extension, Synology Image Assistant Extension . These tools can generate image previews and compressed videos...
Tutorial & FAQ > DiskStation Manager
Feb 7, 2024 - Purpose This article breaks down the components of Synology Photos share links and explains how to modify them. Resolution Share link components Synology Photos' share links usually consist of three components: https://192.168.1.100:500 /mo/sharing /...
Tutorial & FAQ > DiskStation Manager
Jul 12, 2023 - Purpose This article introduces the complete permission setup for Shared Space folders. Contents Configure Shared Space access permissions Grant Custom users access to individual folders Set permissions for parent folders and subfolders Resolution Configure...
Tutorial & FAQ > DiskStation Manager
Jul 11, 2023 - Purpose Synology Photos is the successor to Photo Station and Synology Moments. This article introduces the key differences between the three packages and lists the migratable and dropped items/features. Environment Required DSM version: DSM 7.0 Migratable...
Tutorial & FAQ > DiskStation Manager
May 16, 2023 - Symptoms Normally, you should be able to see the services that are blocking hosts in the Auto Block logs (i.e., "DSM" or "FTP"). However, sometimes the service name may not be shown, and instead will show as "AutoBlock" or "SHARING". Resolution...
Tutorial & FAQ > DiskStation Manager
Apr 6, 2023 - Purpose In this article, you will learn how to retrieve diagnostic information from your mobile device, such as device logs and stack traces. You can use this information to identify and resolve issues in your applications. Resolution The method to access...
Tutorial & FAQ > DiskStation Manager
Sep 6, 2022 - Purpose This article will show you how to use Synology Drive Client to sync photos between Synology Photos and folders on your computer. Environment Operating system required for Synology Drive Client: Windows 7 or above (excluding Windows 10 on Arm and...