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Tutorial & FAQ > DiskStation Manager
Sep 26, 2024 - This article will guide you through the steps of converting HEIC files into JPG. to enable HEIC image previewing....
Jan 20, 2025 - Your assistant that generates image previews and compressed videos of formats like HEIC photos and HEVC videos for proper display on any platform.1.0.2 Assistant Extension 1.0.0 and above Synology Photos 1.7.0 and above What's New Supports generating image previews and compressed videos for formats such as HEIC...
Tutorial & FAQ > DiskStation Manager
Sep 27, 2024 - Symptoms You have images in HEIC/HEIF format or videos in HEVC format on your Synology NAS, and they cannot be viewed or played in File Station. Diagnosis Synology no longer supports converting the codecs of HEIC/HEIF images or HEVC videos on the server....
Tutorial & FAQ > DiskStation Manager
Sep 26, 2024 - Symptoms You have images in HEIC/HEIF format or videos in HEVC format on your Synology NAS, and they cannot be viewed or played in Synology Drive web Diagnosis Synology no longer supports converting the codecs of HEIC/HEIF images or HEVC videos on the server....
Tutorial & FAQ > DiskStation Manager
Oct 1, 2024 - Symptom You cannot view HEVC (H.265), AVC (H.264), VC-1 videos, or HEIC photos stored on your Synology NAS. File Station I can't view HEIC/HEIF files or play HEVC videos in File Station. What can I do?...
Tutorial & FAQ > DiskStation Manager
Sep 26, 2024 - Purpose HEIC photos and HEVC videos are common formats on iOS/Android devices, yet their support is limited on computers and browsers. Nevertheless, HEIC and HEVC files uploaded or backed up through the Synology Photos, BeePhotos, and BeeFiles mobile apps are unaffected and will continue...
Tutorial & FAQ > DiskStation Manager
Aug 16, 2024 - To keep the original HEIC or HEVC format of your photos when using the iOS sharing function to upload to the Synology Photos app. Live Photos A Live Photo in iOS is actually a combination of an HEIC photo and HEVC (MOV) video....
Tutorial & FAQ > DiskStation Manager
Feb 10, 2025 - These tools help generate image previews and compressed videos (for Synology Photos and BeePhotos only) in formats such as HEIC and HEVC when navigating While many devices today, including iOS and some Android devices, can capture photos and videos in HEIC/HEVC formats, their support is limited on end devices...
Tutorial & FAQ > DiskStation Manager
Mar 19, 2025 - Due to compatibility issues, DS photo and Moments 1.3 and earlier versions convert HEIC files to JPEG format during backups. However, Synology Photos now supports HEIC....
Tutorial & FAQ > DiskStation Manager
Oct 29, 2024 - Image formats : HEIC, HEIF, HIF Video formats : 3G2, 3GP, ASF, AVI, DivX, M4V, MOV (HEVC) including Live Photos, MPEG, MPG, MP4 (HEVC), MTS, M2T, M2TS, Synology Photos mobile app Image formats : JPG, HEIC 2 Video formats : M4V, MOV, MP4 Your mobile device already has the capability to process these formats...
Tutorial & FAQ > DiskStation Manager
Aug 2, 2022 - Limitations The following metadata cannot be read by Synology Photos: Photos: The General tag , Description , and Rating of heic, cr3, and x3f photos. The General tag , Description , and Rating of heic, cr3, and x3f photos can only be edited within the package....
Tutorial & FAQ > DiskStation Manager
Aug 15, 2024 - These tools can generate image previews and compressed videos for formats like HEIC photos and HEVC videos. These tools can generate JPEG previews and compressed videos for formats like HEIC photos and HEVC videos....
Tutorial & FAQ > DiskStation Manager
Jul 27, 2022 - Go to Settings > Personal (for Personal Space) or Shared Space , scroll down to the Indexing section, and click Re-Index or Re-index HEIC Files ....
Tutorial & FAQ > DiskStation Manager
Dec 20, 2024 - Further reading I can't view HEIC photos and HEVC videos on Synology Photos or BeeStation. What can I do?...
Tutorial & FAQ > BeeStation
Dec 20, 2024 - Transfer photos and videos more than 15 GB If you are using a Windows computer, please note that backing up .heif/.heic photos or HEVC videos can make...
Tutorial & FAQ > DiskStation Manager
Mar 19, 2025 - Why can't I see my HEIF (.heic) files? To view HEIC photos on different platforms using Synology Photos, refer to this article for details....
Tutorial & FAQ > BeeStation
May 17, 2024 - Upload photos and videos to BeePhotos If you are using a Windows computer, please note that backing up .heif/.heic photos or videos in HEVC codec can make...
Tutorial & FAQ > BeeStation
May 17, 2024 - Transfer photos and videos to BeePhotos If you are using a Windows computer, please note that backing up .heif/.heic photos or videos in HEVC codec can...
Tutorial & FAQ > BeeStation
May 17, 2024 - Transfer photos and videos to BeePhotos If you are using a Windows computer, please note that backing up .heif/.heic photos or HEVC videos can make BeeStation...
Tutorial & FAQ > BeeStation
Dec 3, 2024 - using the following alternatives: The BeePhotos mobile app BeeStation for desktop Uploading through BeePhotos' web portal If you're backing up photos in .heic...