How do I check the PID and VID of my USB device?

Details

USB devices (especially Wi-Fi and LTE dongles) often have regional variants while retaining the same model name. This means that chipsets and driver support may vary. Even if a specific model may work on your Synology NAS or Synology Router, a newer version of the same model may not. Therefore, it is important to know the PID and VID of your device.

Resolution

To find USB device's PID & VID on DSM:

Go to DSM Control Panel > Info Center > General.
Under External Devices you can see your connected USB devices.
Point your cursor on your desired USB device to view its PID and VID.

To find PID & VID on Windows:

Go to Control Panel > Device Manager and find your USB device.
Double click the device or right click and select Properties.
Go to the Details tab and select Hardware ID to view its PID and VID.

To find PID & VID on Mac:

Go to About this Mac > Overview > System Report.
Under Hardware, select USB.
Find your USB device and select it to view its PID and VID.

To find PID & VID on Linux:

Run the lsusb command to list details of your connected USB devices.
Find your desired USB device in the list to see your PID and VID.

You can find the PID and VID of Synology's supported Wi-Fi and LTE dongles listed in the Synology Products Compatibility List. However, even if certain models are listed, Synology has only tested limited PID/VID configurations, so compatibility is not guaranteed.
If your USB device's PID/VID works but is not listed in the Synology Products Compatibility List, please click the Suggest Device button to help us ensure and maintain its accuracy.

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