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Knowledge Center

Remove applications

Last updated:Sep 19, 2022

Remove applications

To remove an application with user provisioning disabled, follow the steps below:

  1. Go to the C2 Identity admin portal > Application.
  2. Hover over the app you want to remove and click the trash bin icon 1.png.
  3. Click Remove in the pop-up window.

To remove an application with user provisioning enabled, follow the steps below:

  1. Go to the C2 Identity admin portal > Application.
  2. Hover over the app you want to remove and click the trash bin icon 2.png.
  3. Select one of the following methods to deal with the provisioned user accounts in the app:
    • Keep accounts and data
    • Suspend accounts
    • Delete accounts and data
  4. Click Remove.

After removing your app, make sure to deactivate the service provider (SP) settings in your app's admin portal.1 This operation ensures that your app can be properly signed in.

Notes:

  1. If your app is Microsoft 365, disconnect it from C2 Identity using steps 1 - 6 under the section Configure Microsoft 365 as the SP.
  2. App removal is irreversible. You can't retrieve app assignments or the mapping between C2 Identity and app user accounts.