Remove applications

To remove an application with user provisioning disabled, follow the steps below:

Go to the C2 Identity admin portal > Application.
Hover over the app you want to remove and click the trash bin icon .
Click Remove in the pop-up window.

To remove an application with user provisioning enabled, follow the steps below:

Go to the C2 Identity admin portal > Application.
Hover over the app you want to remove and click the trash bin icon .
Select one of the following methods to deal with the provisioned user accounts in the app:
Click Remove.

After removing your app, make sure to deactivate the service provider (SP) settings in your app's admin portal.¹ This operation ensures that your app can be properly signed in.

Notes:

If your app is Microsoft 365, disconnect it from C2 Identity using steps 1 - 6 under the section Configure Microsoft 365 as the SP.
App removal is irreversible. You can't retrieve app assignments or the mapping between C2 Identity and app user accounts.

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