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DDNS
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Tutorial & FAQ > DiskStation Manager
14 May 2021 - Contents Setup issues Does Synology DDNS support wildcard? How do I reserve my Synology DDNS hostname? How do I transfer my DDNS to another Synology product? Connection issues Connection via DDNS is not secure. What can I do? DDNS status displays "Failed...
Tutorial & FAQ > Synology Router Manager
29 Nov 2023 - Symptoms Connections to the Synology Router from within the local network using DDNS or external IP addresses are unsuccessful, while connections made using a local IP address or from a network outside their own succeed. Resolution Connecting a LAN device...
Tutorial & FAQ > DiskStation Manager
18 Sep 2023 - Symptoms You encounter the following SSL (Secure Sockets Layer) warnings when establishing connections or creating tasks using Synology Drive Client, Synology Drive ShareSync, or Synology Drive mobile app: The SSL certificate of the Synology NAS is not...
Tutorial & FAQ > DiskStation Manager
21 Jul 2023 - What is external access? External access is the ability to remotely access your Synology NAS from any device with an internet connection. DSM allows you to easily set up remote access to your Synology NAS, so you can sign in to DSM or other services...
Tutorial & FAQ > DiskStation Manager
21 Jul 2023 - Purpose You can share files with other DSM users as well as non-DSM users in File Station by setting up file sharing via QuickConnect or a DDNS connection. Resolution Create a file sharing link via QuickConnect QuickConnect allows you to connect to your...
Tutorial & FAQ > DiskStation Manager
20 Jun 2023 - Details No, you can't. If you select Use default gateway on remote network in Control Panel > Network > Network Interface for a VPN connection, all network traffic of your Synology NAS is routed through the remote VPN server. In other words, your DNS...
Tutorial & FAQ > Synology Router Manager
12 Oct 2022 - Purpose This article shows you how to set up a Synology DDNS 1 hostname on a Synology Router , apply it to SSL VPN and WebVPN, and get a certificate with the DDNS hostname. Contents Before you start Add a Synology DDNS hostname for your Synology Router...
Tutorial & FAQ > DiskStation Manager
6 Oct 2022 - Symptoms Your connection via DDNS displays "Not Secure". Resolution Make sure that you have registered a valid certificate for your DDNS hostname. For more information on how to create a certificate with the built-in Let's Encrypt service of in DSM, please...
Tutorial & FAQ > DiskStation Manager
8 Sep 2022 - Purpose Many factors can slow down the syncing speed of Synology Drive, such as the QuickConnect server bottleneck or transfer speed limitations. Resolution If you connect to Synology Drive through QuickConnect, switch to a direct connection method, such...
Tutorial & FAQ > DiskStation Manager
26 Apr 2022 - How do I transfer my DDNS to another Synology device? Purpose This article shows you how to transfer a DDNS hostname to a different Synology device (e.g., NAS, NVR, and Router) by using either the same or different Synology Account. Using the same Synology...
Tutorial & FAQ > DiskStation Manager
26 Apr 2022 - Purpose If you received an email notification about your DDNS hostname expiring soon, you will have to renew the hostname to continue using it. The Synology DDNS hostname for your Synology product will be automatically renewed daily and is reserved for...
Tutorial & FAQ > DiskStation Manager
12 Jan 2022 - Symptoms The error message "Network error occurred. Please check your network settings." displays in the Status column at the following locations: DSM: Control Panel > External Access > DDNS SRM: Network Center > Internet > QuickConnect &...
Tutorial & FAQ > Synology Router Manager
3 Jan 2022 - Details When running services or updates on Synology Router Manager (SRM), Synology Router will connect to certain websites to obtain the required data. The following are the commonly used services and their corresponding websites: Service Website/Domain...
Tutorial & FAQ > DiskStation Manager
16 Nov 2021 - DDNS did not update the IP address after the external IP changed. What can I do? Symptoms After the external IP address changed, your DDNS service did not update accordingly. Resolution For DSM 7.0 and above Go to Control Panel > External Access >...
Tutorial & FAQ > DiskStation Manager
15 Sep 2021 - Symptoms Your Synology NAS cannot connect to the DDNS server. At DSM Control Panel > External Access > DDNS , the detailed message says "Connection failed. Cannot resolve the IP address of the server." 1 Notes: The screenshot is captured from DSM...
Tutorial & FAQ > DiskStation Manager
19 May 2021 - Details Yes, Synology DDNS supports wildcard. Wildcard settings allow you to reach the same Synology product using a different combination of subdomains. However, subdomain management is not supported. When you register a DDNS hostname from a Synology...
Tutorial & FAQ > DiskStation Manager
12 May 2021 - Symptoms DDNS page status: "Failed to connect to the server". Contents Synology DDNS Pre-checks For DDNS offered by other service providers Resolution Synology DDNS Pre-checks Check if your Synology device is properly connected to the Internet to rule...
Tutorial & FAQ > DiskStation Manager
12 May 2021 - Purpose This article explains why you are receiving a DDNS disconnection notification and what you can do to troubleshoot the network connection. Diagnosis When DDNS > Heartbeat service is enabled, Synology DDNS service will regularly check if the...
Tutorial & FAQ > Synology Router Manager
5 May 2021 - Details If you enable Use default gateway on remote network on your Synology Router, all its network traffic is routed through the remote VPN server. That means your DNS hostname will point to the IP address of the VPN server you are using instead of...
Tutorial & FAQ > DiskStation Manager
6 Apr 2021 - Contents Setup issues How can I connect Synology NAS to a VPN server? Connection issues My Synology NAS is using a VPN connection. Can I connect to it via DDNS? Configuration issues How can I automatically connect my Synology NAS to a VPN server? Can...