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Tutorial & FAQ > Synology Router Manager
17 Mar 2022 - Symptoms In a Synology mesh Wi-Fi system with VLAN configured, you have trouble connecting to the Internet or some Wi-Fi SSIDs after doing one of the following: After a wireless deployment, connect your Wi-Fi points to the mesh system via an Ethernet...
Tutorial & FAQ > Synology Router Manager
23 Apr 2024 - Purpose Mesh Wi-Fi systems allow users to connect to multiple routers within the same network using a single set of Wi-Fi SSID and password. This article explains how to deploy a Synology mesh Wi-Fi system. The following terms will be used in this article...
Tutorial & FAQ > Synology Router Manager
10 Jan 2024 - Purpose This article shows you what you can do when you forget the SSID/password for the wireless network of your Synology Router. Resolution For SRM 1.3 and above Sign in to SRM using an account belonging to the administrators group. Go to Wi-Fi Connect...
Tutorial & FAQ > Synology Router Manager
11 May 2023 - Symptoms Data transfers over the Wi-Fi system of your Synology Router are slow, regardless of whether you have a mesh Wi-Fi system or not. Wi-Fi signals from your Synology Router are weak. Diagnosis Follow the steps below to find out the root causes...
Tutorial & FAQ > Synology Router Manager
19 Apr 2023 - Details Synology Router supports WPA3 security starting from SRM 1.2-7742. To create a mesh Wi-Fi system with WPA3 security, all the Wi-Fi points of the mesh Wi-Fi system must be updated to SRM 1.2-7742 or above. We recommend updating to the latest version...
Tutorial & FAQ > Synology Router Manager
27 Mar 2023 - Symptoms Your wireless device cannot access the Internet through Synology Router. This article lists the common compatibility issues with Synology Router and how to resolve them. Diagnosis You may have one of the following compatibility problems: Wireless...
Tutorial & FAQ > Synology Router Manager
21 Oct 2022 - Details When deploying your Synology Wi-Fi system, you need to consider the following two factors to achieve the best connection: Deployment of Wi-Fi points. 1 Connection types of a Wi-Fi system. Resolution To place your Wi-Fi points in suitable locations...
Tutorial & FAQ > Synology Router Manager
21 Oct 2022 - Details You cannot use a Synology Router to build a mesh Wi-Fi system with third-party routers. The workaround is to use a Synology Router as a wireless access point ( wireless AP ) in a mesh Wi-Fi system created with third-party routers. Resolution Configure...
Tutorial & FAQ > Synology Router Manager
21 Oct 2022 - Purpose This article clarifies the uses of USB ports on a primary and additional Wi-Fi point in a mesh Wi-Fi system. Resolution SRM 1.3 or above USB storage device USB tethering 1 USB power delivery 2 Primary Wi-Fi Point V V V Additional Wi-Fi Point V...
Tutorial & FAQ > Synology Router Manager
17 Oct 2022 - Why should you care about router security? Routers transfer data packets between devices and networks. A compromised router can leak configuration details, or even cause security breaches on any device with which it communicates. Thus, it is crucial to...
Tutorial & FAQ > Synology Router Manager
20 Sep 2022 - I am unable to add a Wi-Fi point to my mesh Wi-Fi system. What can I do? Symptoms An error displays while adding a Wi-Fi point to a Synology mesh Wi-Fi system. Environment Applicable to Synology Router devices. A primary Synology Router is set up and...
Tutorial & FAQ > Synology Router Manager
20 Sep 2022 - Symptoms A Wi-Fi point is shown as disconnected at Wi-Fi Connect > Wi-Fi Point . Environment Applicable to Synology Router. A mesh Wi-Fi system is configured with a primary router and at least one additional Wi-Fi point. You are able to sign in to...
Tutorial & FAQ > Synology Router Manager
19 Sep 2022 - What is a mesh Wi-Fi system? A mesh Wi-Fi system is when two or more routers are connected together to form a single, seamless Wi-Fi network. This system can be scaled up to be as big as you need it to, to cover even the largest of homes or buildings....
Tutorial & FAQ > Synology Router Manager
13 Sep 2022 - Symptoms Wi-Fi devices cannot connect to the Synology Router. Wi-Fi devices frequently disconnect from the Synology Router. Diagnosis For SRM 1.3 and above Check the LED indicator on your Synology Router. When the Wi-Fi works normally, the indicator should...
Tutorial & FAQ > DiskStation Manager
26 Aug 2022 - Details In addition to IPv4 protocol, Synology DiskStation Manager (DSM) also supports IPv6 structure with tunneling implementation. Services that support IPv6 on your Synology NAS are listed below. Applications AFP Automatic IP blocking Backup services...
Tutorial & FAQ > Synology Router Manager
23 Aug 2022 - Symptoms Your wireless device is connecting to a Wi-Fi point farther away when it is closer to another Wi-Fi point. Environment You are using Synology Router's mesh Wi-Fi system. Resolution For SRM 1.3 and above : Go to SRM > Wi-Fi Connect > Wi-Fi...
Tutorial & FAQ > Synology Router Manager
9 Aug 2022 - Details To determine how much bandwidth you have currently on SRM 1.2, you can use the Wi-Fi point performance test from Wi-Fi Connect or run a network performance test using a tool such as "Speedtest" or "Opensignal" on your client device. Environment...
Tutorial & FAQ > Synology Router Manager
3 Aug 2022 - Diagnosis AP isolation may have been enabled for your local Wi-Fi network. This function prevents wireless client devices that join the same Wi-Fi network (2.4 GHz or 5 GHz) from communicating with each other. This option can be found at: For SRM 1.3...
Tutorial & FAQ > Synology Router Manager
26 Jul 2022 - Diagnosis Some wireless speakers (e.g., Sony HT-550W) use 5 GHz Wi-Fi channels 149 to 161 for data transmission, which may interrupt the 5 GHz Wi-Fi signal from your Synology Router. Resolution Follow the steps below to prevent signal interruption. For...
Tutorial & FAQ > Synology Router Manager
1 Jul 2022 - Diagnosis Weak Wi-Fi signals could be caused by the following: The router is too far away from your device. The router's Wi-Fi transmit power is not strong enough. There might be intervening barriers (e.g., a large expanse of metal) blocking the Wi-Fi...