Knowledge Center

Active Insight

Synology Active Insight service gives you a dedicated web portal to monitor health, performance, and security of multiple hosts under a Synology Account. Upon anomalies, you will get alerts and self-help steps to troubleshoot them.

Before using Active Insight, sign in to your Synology Account on your Synology NAS through DSM's Control Panel > Synology Account.

To register your Synology NAS for the service:

  1. Select Register Synology NAS for Active Insight service.
  2. Click Apply.
  3. A message will appear, prompting you to check your license status in the Active Insight portal. If you have enough valid licenses, one will be auto-assigned to this Synology NAS, enabling the service instantly.

For a step-by-step guide on using the web portal, refer to this tutorial.

Note:

  • For system requirements and limitations, see the technical specs.
  • In a Synology High Availability cluster, only the active server is monitored.
  • If you unregister or revoke the license from this Synology NAS, previous monitoring data stays for 30 days. After that, it will be permanently deleted unless you enable the service for this Synology NAS again.