Enable self-service restore

Enable self-service restore to grant non-administrative users access to the Recovery Portal, allowing them to browse and restore data for increased efficiency.

The method to enable self-service restores depends on the workload type:

For machines

Map machines to a specific user

1. Under User Management, go to the Local Users or Domain/LDAP Users page.
2. Click on the target user.
3. On the Self-Service Restore tab, add machines to associate with the selected user. The user will then be able to restore the backed-up data of the mapped machines in the Recovery Portal.

Map users to a specific machine

1. Under Machines, go to the page of the target workload type.
2. Click on the target machine.
3. On the Self-Service Permission tab, add domain/LDAP or local users to associate with the selected machine. These mapped users will then be able to restore the machine's backed-up data in the Recovery Portal.

For Microsoft 365

You can enable self-service restore for each Microsoft 365 tenant, granting all users in the organization access to the Recovery Portal.

1. Join your ActiveProtect appliance to Microsoft Entra Domain Services, which allows users to sign in to the Recovery Portal using their Microsoft 365 credentials.
2. Go to the Cloud Applications page and enter the target tenant.
3. Click Actions > Edit tenant > Self-Service Permission.
4. Enable self-service restore to allow tenant users to restore their Exchange or OneDrive data.