Restore Exchange contacts

This article will guide you through how to restore or download Exchange contacts using the ActiveProtect Recovery Portal.

Access contacts

  1. Launch the Recovery Portal.
  2. In the upper-left corner, select Exchange from the drop-down menu.
  3. On the Versions tab, click the target version.
  4. In the upper-left corner, select Contacts from the drop-down menu to access the backed-up contacts.

Preview contacts

Double-click a contact to launch the Preview window, where you can view all the contact information, such as the name, email address, phone number, etc.

Download contacts

You can export contacts in CSV format to your local device:

  • Single contact: Hover over the target contact and click the ⋮ icon > Download.
  • Multiple contacts: Select the target contacts and click Download in the upper bar. The selected contacts will be compressed into a ZIP file, which may take some time depending on their size.

Restore contacts

  1. Launch the restoration window using one of the following methods:
    • Single contact: Hover over the target contact and click the ⋮ icon > Restore.
    • Multiple contacts: Select the target contacts and click Restore in the upper bar.
  2. In the pop-up window, specify the following settings:
    • Destination account: Click Change to select an account different from the source.
    • Destination folder: The selected contacts will be restored to a new folder under the destination account. The folder name will be displayed here.
    • Restore from: If the backup is stored in multiple locations, you can choose the location to restore the data from.
  3. Click Restore to start the restoration process.
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Access contacts
Preview contacts
Download contacts
Restore contacts