The WordPress page is blank for unknown reasons. What should I do?
Last updated:Jan 26, 2021
The WordPress page is blank for unknown reasons. What should I do?
Resolution
Method 1
Sign in to WP Admin ("https://Your domain name/wordpress/wp-admin") and remove all your extensions.
Method 2
If you have trouble signing in to WP Admin, please do the following:
- Go to the following path to locate the folder "plugins":
- DSM 7.0: File Station > web_packages > wordpress > wp-content
- DSM 6.2: File Station > web > wordpress > wp-content
- Rename the "plugins" folder to "plugins-bk".
- Sign in to WP Admin.
- Go back to File Station and change the "plugins-bk" folder name back to "plugins".
- Sign in to WP Admin. All plugins should be deactivated now. Please activate them one by one to find the plugin causing the issue and remove it.
Notes:
- You can also rename the themes folder to rule out the issue caused by a specific theme. Renaming the folder will not deactivate themes.