Getting Started

Welcome to Synology Chat. This section will go over and summarize its layout and provide a general overview of its user interface.

The user interface contains three different sections:

1. Top global bar: Includes package logo, search box and profile picture.
2. Left sidebar: Includes three sections which include Starred, Channels and Conversations.
• Starred: Channels and conversations that you have starred will appear in this list.
• Channels: A channel is intended for a group of people gathering together with a similar goal. There is no member limit for a channel.
• Conversations: A conversation is a private message system where you can chat with one person or a small group of people. A conversation has a nine member limit (including the creator).
• Bots: A bot is an integration feature that can send and receive messages to you through a one-on-one conversation.
3. Main window: Contains messages and the options to go to the Bulletin and My Collections sections.

Backup and Restore

You can back up Chat and restore it to a previous version via Hyper Backup.

To back up Chat:

1. Go to Hyper Backup > Create > Data backup task to create a backup task.
2. Follow the Backup Wizard instructions, and choose Synology Chat when you are prompted to select applications to back up.
3. After the backup task is complete, all message history and settings in channels and conversations will be backed up.

To restore Chat:

1. Go to Hyper Backup > Restore > Data to restore the desired backup task.
2. After the restore task is complete, all message history and settings in channels and conversations will be restored.