Import data to C2 Password

You can move items from a supported password management service to C2 Password by importing a file.

Contents

Prepare your file
Import your file
Avoid conflicts with other password management services
Troubleshooting

Prepare your file

The file you need to upload to import login items can be one of the following:

A file directly exported from a supported password management service
A filled-out C2 Password template

Export the file from other services

C2 Password currently supports the import of logins exported from the following services. Steps for exporting can be found in each article.

Export data from Chrome (Edge/Opera/Brave/other Chromium browsers)
Export data from Firefox
Export data from Safari
Export data from 1Password ¹
Export data from Bitwarden ¹
Export data from Dashlane
Export data from LastPass ¹

Other supported services include, but are not limited to, NordPass, KeePass, and Keeper. If your items are stored in services we don't support, import them via the C2 Password template.

Notes:

C2 Password also supports importing secure note items from this service.
C2 Password doesn't support importing attachments.
The exported files may be CSV files or other types of files.

Create the file with the C2 Password template

In the top-right corner of the web portal, click Add > Import.
Click C2 Password in the Import items pop-up window.
Click Download Template.
Fill out the template and format the file according to the column headers shown in the template. Save the file in CSV UTF-8 (8-bit Unicode Transformation Format).

Formatting rules

Header	Description	Character limit
Tag	Enter tags for this item. For multiple tags, switch lines within the field for each tag. For example, Personal Social Media	0-64 characters
Favorite	Enter "1" to mark this item as a Favorite; otherwise, leave it blank.	Only 1 is allowed
Display_Name	Enter a display name. If this field is empty, it will be automatically filled with the value in Login_URL. If there is no value available, the item can't be imported.	1-2,048 characters
Login_Username	Enter the username here.	0-1,024 characters
Login_Password	Enter the password here.	0-5,000 characters
Login_URL	Enter the URL here.	0-2,048 characters
Login_TOTP	Enter the TOTP authenticator key or URI here.	0-1,024 characters
Notes	Enter notes here.	0-2,048 characters

Import your file

In the top-right corner of the web portal, click Add > Import.
Choose your Source in the Import items pop-up window and upload your file. If you want to upload a filled-out C2 Password template or upload a file exported from C2 Password, choose C2 Password.
Make sure to remove the imported source files from your computer to protect you in case your computer is compromised.

Avoid conflicts with other password management services

To avoid interference between other password management services and C2 Password, remove or uninstall apps or extensions for other password managers and delete the login items saved in your browsers.

Remove other password managers

Refer to the following articles for instructions:¹

Delete login items saved in browsers

Browser	Instructions	Make sure to select
Chrome	Clear browsing data	"Passwords and other sign-in data" "Autofill form data"
Edge	Clear browsing data	"Passwords" "Autofill form data (includes forms and cards)"
Firefox	Clear browsing data	"Active Logins" "Form & Search History"
Firefox	Clear saved login items
Safari	Clear saved login items ²	"User names and passwords"

Troubleshooting

Upon uploading your file, the following error messages may appear if your CSV file contains invalid data that violates the following rules.

Your column contains incorrect header

If your file contains an incorrect header, the file can't be imported. Make sure you have correctly filled out the template.

Your column contains empty header

The column with empty header can't be imported. Check your file and correct it before importing it again.

Some items contain invalid data values

To solve the issue:

Download the file that has the following error indications in the Error column:
- required field: Indicates the Display_Name column is empty.
- exceeds N characters: Indicates the characters exceed the maximum allowed length.
Follow the error indication to correct the format.
Remove the Error column and save the file.
Import the file again.

Notes:

Bitwarden doesn't provide steps on how to uninstall their password manager. Refer to any one of the articles provided by the other password manager services for relevant information.
On the AutoFill tab, click Edit next to User Names and Passwords and then click Remove All.
Each record will be displayed as an item in your Vault. C2 Password does not check if the items in your imported file are duplicates of items in your Vault. This means that if an item already exists in Vault, importing the same item will create a duplicate Vault item. Before importing, we recommend that you do either of the following:

Edit your import file to include only new Vault items.
Clear your Vault login entries prior to import.

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