C2 Backup - Tutorials & FAQs
C2 Backup - Tutorials & FAQs
C2 Backup is a backup solution for Windows devices, Mac computers, and Microsoft 365 services that provides comprehensive data protection. For Windows devices, you can back up not only your entire device, including your documents, photos, and videos, but also your app and system configurations. For Microsoft 365 services, you can back up OneDrive files and various types of mailboxes in Microsoft Exchange.
C2 Backup also offers a variety of recovery options, including the ability to download specific files or folders from the C2 Backup Recovery Portal and to restore your entire device using the C2 Backup Recovery Wizard.
Designed for Microsoft 365 restoration, the recovery portal is equipped with a classic interface displaying the original folder structure. You can quickly locate and restore target objects to the original tenant.
Troubleshooting & FAQs
General
On-premises devices
- How can I mass deploy the C2 Backup agent using a Group Policy Object?
- Why can't I perform incremental backup for Windows devices with C2 Backup?
- How can I get the files for logs on the agent?
- Can I back up specific files and folders with C2 Backup?
- Can I restore specific files from C2 Backup?
- How can I free up space under my C2 Backup account?
- Index of C2 Backup error codes
- An existing device is removed when I add another PC or physical server to C2 Backup. What can I do?
- How do I exclude files and folders from backups?
- How do I recover a device on another one if the original protected device crashed?
- How can I completely uninstall the C2 Backup agent from my devices?
- How do I enable Full Disk Access on my Mac?
- Mac backup failed due to secure token issues. What can I do?
- My Mac backup failed due to system extension issues. What can I do?
- C2 Backup says "Certain disk sectors or files are defective". What can I do?
- I received an invalid certificate error in the C2 Backup agent. What can I do?
- C2 Backup says "Server connection error. Try again later." What can I do?