How do I add an unsupported IP camera to Surveillance Station?

Details

To add cameras that are not in the IP Camera Support List, you can use Integration Tool to integrate third-party cameras, follow the instructions in the Generic/ONVIF setup, or configure the User Define setup to stream videos to designated storage locations.

Resolution

Generic/ONVIF setup

The Generic¹/ONVIF setup is compatible with a wide range of camera models. This setup allows Surveillance Station to automatically loads device configurations, beneficial for cameras with frequent firmware updates including new functions. (Supported functions)

Surveillance Station 9.0 or above

Launch IP Camera and click Add.
Check if your camera is shown on the list:
- Generic: If your camera under Model is shown as Unknown, it can be added using the Generic API. Select the camera and continue.
- ONVIF: If your camera under Brand is shown as ONVIF, select the camera and continue.
- Add Manually: If you do not see your camera, click Add Manually.
  - Generic: Select [General] from Brand, and choose a model based on your Surveillance Station version:
    - For 9.1, choose [Generic_General].
    - For 9.0, choose [Generic_brand] (e.g., [Generic_AXIS]).
  - ONVIF: Select [ONVIF] from Brand. Select All functions or Streaming only from Model.
Follow the wizard. (Detailed steps)

Surveillance Station 8.2

Go to IP Camera > Add > Add Camera.
Select Quick Setup or Complete Setup and click Next.
Do either of the following:
- Generic: Select your camera from Brand. From Camera model, select [Generic_brand] (e.g., [Generic_AXIS]).
- ONVIF: From Brand, select [ONVIF]. From Camera model, select All functions or Streaming only.
Fill in the required information and follow the wizard. (Detailed steps)

Integration Tool

Integration Tool allow users to submit requests for the inclusion of unsupported cameras in the IP Camera Support List by exporting their camera configurations. Go to IP Camera > More > Integration Tool and follow the wizard to complete the setup.

User Define setup

The User Define setup provides the highest compatibility and supports various network video streaming devices. It is suitable if you wish to stream RTSP/HTTP/RTMP² videos or play mp4 files in Surveillance Station.

Please note that:

User-defined cameras can only receive video streaming. Functions such as resolution settings and PTZ controls are not supported.
Supported video formats include MJPEG (HTTP, RTSP), H.264 (RTSP, RTMP), H.265 (RTSP, RTMP), and MPEG4 (RTSP).

Surveillance Station 9.0 or above

Go to IP Camera > Add > Add Manually.
From Brand, select [User Define].
From Type, select Streaming-RTSP, Streaming-HTTP, Streaming-RTMP, or File.
Do either of the following:
- For Streaming-RTSP or Streaming-HTTP, enter the streaming path in the following format:
  Username:Password@IP_address:port/video_path³
- For Streaming-RTMP, copy and paste the RTMP path and key to your client.
- For File, click Select and add a file.
Click Add.

Surveillance Station 8.2

Go to IP Camera > Add > Add Camera.
Select Quick Setup or Complete Setup and click Next.
From Brand, select [User Define].
From Type, select Streaming-RTSP, Streaming-HTTP, or File.
Do either of the following:
- For Streaming-RTSP or Streaming-HTTP, enter the streaming path in the following format:
  Username:Password@IP_address:port/video_path³
- For File, click Select and add a file.
Click Finish.

Supported generic functions⁴

Generic_brand		ONVIF	AMCREST	AXIS	BOSCH	D-Link	DAHUA	HIKVISION
Video Codec	MJPEG	v	v	v	-	v	v	v
	MPEG4	v	v	-	-	v	v	v
	H.264	v	v	v	v	v	v	v
	H.265	v	v	v	-	v	v	v
Stream	Highest Resolution	v	v	v	v	v	v	v
Stream	Multiple Stream	3	3	3	2	3	3	3
Bitrate	Constant	v	v	v	v	v	v	v
Bitrate	Variable	v	v	v	-	v	v	v
Audio	Audio In	v	v	v	v	v	v	v
Audio	Audio Out	v	v	v	-	v	v	v
Detection	Motion	v	v	v	v	v	v	v
	Audio	v	v	v	-	v	v	v
	Tampering	v	v	v	-	v	v	v
	PIR	-	-	v	-	v	-	v
	Digital In	v	v	v	v	v	v	v
	Digital Out	v	v	v	-	v	v	v
Lens Control	Pan	v	v	v	v	v	v	v
	Tilt	v	v	v	v	v	v	v
	Zoom	v	v	v	v	v	v	v
	Focus	v	v	v	-	v	v	v
	Auto Focus	v	v	v	-	v	v	v
	Auto Pan	-	v	-	-	v	v	v
	Object Tracking	-	-	v	-	-	-	-
	Patrol	v	v	v	v	v	v	v
	Pan/Tilt Speed	v	v	v	v	v	v	v
	Zoom Speed	-	-	v	-	-	-	-
	Absolute Position	-	-	v	-	-	-	-
Edge Recording	Edge Recording	v	-	v	-	v	-	v
Fisheye Dewarping	Native Dewarping	-	-	-	-	-	-	-
Optimization	Video Orientation	v	v	v	v	v	v	v
	Day/Night Mode	v	v	v	v	v	v	v
	On-Screen Display	v	v	v	v	v	v	v
	Network Time Protocol	v	v	v	v	v	v	v
Connection	HTTPS	-	v	v	v	v	v	v
Connection	SRTP	-	-	v	v	-	-	-

Notes:

The Generic setup supports the following brands: Amcrest, Axis, Bosch, D-Link, Dahua, and Hikvision.
RTMP is only supported as of Surveillance Station 9.1.4.
The actual streaming path format might vary according to the device model. Refer to the user manual of your camera if you have any problems.
This table outlines the capabilities supported by Surveillance Station for ONVIF or various Generic brands. The availability of these features depends on the camera's configuration. Refer to the camera manufacturer's manual for details.

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