How do I add an unsupported IP camera to Surveillance Station?

Details

To add cameras that are not in the Synology IP Camera Support List, you can use the Generic/ONVIF setup to apply basic camera functions, or use the User Define setup to stream videos to designated storage locations.

Contents

Generic/ONVIF setup
User Define setup
Supported Generic functions

Resolution

Generic/ONVIF Setup

The Generic¹/ONVIF setup supports most camera models. Since Surveillance Station automatically loads device configurations, this setup is suitable for cameras with firmware updates that often include new functions. (Supported functions)

Surveillance Station 9.0 or above

Launch IP Camera and click Add.
Check if your camera is shown in the auto-search list:
- Generic: If you see your camera but the Model is listed as Unknown, it can be added using the Generic API. Select the camera and continue.
- ONVIF: If you see your camera and the Brand is listed as ONVIF, select the camera and continue.
- Add Manually: If you do not see your camera, click Add Manually.
  - Generic: Select an option from the Brand drop-down menu. From the Model drop-down menu, select a model according to your Surveillance Station version:
    - For 9.1, choose [Generic_General].
    - For 9.0, choose [Generic_brand] (e.g., [Generic_AXIS]).
  - ONVIF: From the Brand drop-down menu, select [ONVIF]. From the Model drop-down menu, select All functions or Streaming only.
Follow the wizard. (Detailed steps)

Surveillance Station 8.2

Launch IP Camera and click Add > Add Camera.
Select Quick Setup or Complete Setup and click Next.
Do either of the following:
- Generic: Select an option from the Brand drop-down menu. From the Camera model drop-down menu, select [Generic_brand] (e.g., [Generic_AXIS]).
- ONVIF: From the Brand drop-down menu, select [ONVIF]. From the Camera model drop-down menu, select All functions or Streaming only.
Fill in the required information and follow the wizard. (Detailed steps)

User Define Setup

The User Define setup provides the highest compatibility and supports various network video streaming devices. It is suitable if you wish to stream RTSP/HTTP videos or play mp4 files in Surveillance Station.

Please note that:

User-defined cameras can only receive video streaming. Functions such as resolution settings and PTZ controls are not supported.
Supported formats include MJPEG (HTTP, RTSP), H.264 (RTSP), H.265 (RTSP), MPEG4 (RTSP) video formats.

Surveillance Station 9.0

Launch IP Camera and click Add > Add Manually.
From the Brand drop-down menu, select [User Define].
From the Type drop-down menu, select Streaming-RTSP, Streaming-HTTP, or File.
Do either of the following:
- If you selected Streaming-RTSP or Streaming-HTTP, enter the streaming path in the following format:
  Username:Password@IP_address:port/video_path²
- If you selected File, click Select and add a file.
Click Add.

Surveillance Station 8.2

Launch IP Camera and click Add > Add Camera.
Select Quick Setup or Complete Setup and click Next.
From the Brand drop-down menu, select [User Define].
From the Type drop-down menu, select Streaming-RTSP, Streaming-HTTP, or File.
Do either of the following:
- If you selected Streaming-RTSP or Streaming-HTTP, enter the streaming path in the following format:
  Username:Password@IP_address:port/video_path²
- If you selected File, click Select and add a file.
Click Finish.

Supported Generic Functions

Generic_brand		ONVIF	AMCREST	AXIS	BOSCH	D-Link	DAHUA	HIKVISION
Video Codec	MJPEG	v	v	v	-	v	v	v
	MPEG4	v	v	-	-	v	v	v
	H.264	v	v	v	v	v	v	v
	H.265	v	v	v	-	v	v	v
Stream	Highest Resolution	v	v	v	v	v	v	v
Stream	Multiple Stream	3	3	3	2	3	3	3
Bitrate	Constant	v	v	v	v	v	v	v
Bitrate	Variable	v	v	v	-	v	v	v
Audio	Audio In	v	v	v	v	v	v	v
Audio	Audio Out	v	v	v	-	v	v	v
Detection	Motion	v	v	v	v	v	v	v
	Audio	v	v	v	-	v	v	v
	Tampering	v	v	v	-	v	v	v
	PIR	-	-	v	-	v	-	v
	Digital In	v	v	v	v	v	v	v
	Digital Out	v	v	v	-	v	v	v
Lens Control	Pan	v	v	v	v	v	v	v
	Tilt	v	v	v	v	v	v	v
	Zoom	v	v	v	v	v	v	v
	Focus	v	v	v	-	v	v	v
	Auto Focus	v	v	v	-	v	v	v
	Auto Pan	-	v	-	-	v	v	v
	Object Tracking	-	-	v	-	-	-	-
	Patrol	v	v	v	v	v	v	v
	Pan/Tilt Speed	v	v	v	v	v	v	v
	Zoom Speed	-	-	v	-	-	-	-
	Absolute Position	-	-	v	-	-	-	-
Edge Recording	Edge Recording	v	-	v	-	v	-	v
Fisheye Dewarping	Native Dewarping	-	-	-	-	-	-	-
Optimization	Video Orientation	v	v	v	v	v	v	v
	Day/Night Mode	v	v	v	v	v	v	v
	On-Screen Display	v	v	v	v	v	v	v
	Network Time Protocol	v	v	v	v	v	v	v
Connection	HTTPS	-	v	v	v	v	v	v
Connection	SRTP	-	-	v	v	-	-	-

Notes:

The Generic setup supports the following brands: Amcrest, Axis, Bosch, D-Link, Dahua, and Hikvision.
The actual streaming path format might vary according to the device model. Refer to the user manual of your camera if you have any problems.

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