• What is C2 Identity?
• C2 Identity Quick Start Guide

User creation & migration

• Manage users on C2 Identity
• Add users manually
• Import users and groups from a CSV file
• Import users and groups from Microsoft Active Directory
• Import users and groups from an LDAP server
• Import users from Google Workspace
• Import users from Microsoft 365

Resource assignment

• Assign applications to users and groups
• Assign devices to users and groups

Status management

• Check user status
• Reset user passwords or C2 Encryption Key
• Suspend or delete users

• Manage groups on C2 Identity
• Add groups manually
• Delete groups

Directory integration

• Integrate directory services with C2 Identity
• What is C2 Identity AD Sync?
• What is C2 Identity LDAP Sync?
• Integrate Active Directory with C2 Identity
• Integrate an LDAP directory with C2 Identity

Directory management

• Manage directory users and groups on C2 Identity
• Remove integrated directories from C2 Identity

Device deployment

• Manage devices on C2 Identity
• What is a C2 Identity agent?
• Add a managed device
• Install C2 Identity agents via command lines
• How do I set up the C2 Identity agent for mass deployment on Windows devices?

Migration of device user accounts

• How can C2 Identity user accounts take over local account access privileges on my macOS and Windows devices?
• How do I migrate domain accounts to C2 Identity-managed user accounts?

Device management

• Check device status
• Configure devices via commands
• Remove managed devices
• How do I run custom commands to deactivate guest accounts on multiple devices?
• How do I uninstall the C2 Identity agent?

• Integrate applications with C2 Identity
• Integrate Google Workspace
• Integrate Microsoft 365
• Integrate an application via custom SAML SSO
• How do I integrate Slack via custom SAML SSO?
• Remove applications

Server deployment

• Deploy edge servers for C2 Identity
• What is C2 Identity Edge Server?
• Set up an edge server
• Convert Synology LDAP Server into an edge server

Sever management

• Join devices to an edge server
• Remove edge servers
• How do I set up a custom TLS certificate for my C2 Identity edge server?

• Configure a password policy
• Set up passwordless authentication (for admins)
• Customize UPNs for user logins
• Customize C2 portal URLs

• Protect your C2 Identity account with passwordless authentication (for users)
• Protect your C2 Identity account with 2-factor authentication (for users)
• How do I reset my C2 Identity password?

General

• How do I change the domain name for my C2 Identity subscription?
• How do I identify my domain host?

Accounts

• I can't sign in to my C2 services. What should I do?
• I didn't receive a verification code for resetting my password. What can I do?
• Users can't sign in to their devices after C2 Identity Agent is activated. What should I do?
• If the accounts in C2 Identity are suspended, will there be recurring bill charges?
• I have trouble signing in to my C2 Identity account with passwordless authentication enabled. What should I do?
• What should I do if I cannot sign in to DSM with a C2 Identity account?

C2 Identity agents

• Windows
  • The message "UUID conflict" appears on the Windows login screen. What can I do?
  • C2 Identity cannot entirely take over the managed users' access privileges. What can I do?
• macOS
  • If my macOS computers have the same UUID, how can I deploy the C2 Identity agent?
  • I can't connect to my Wi-Fi at the macOS login screen after installing the C2 Identity agent. What should I do?
  • Can I delete the "C2 Identity Admin" account on a Mac?
  • I can't switch accounts on my Mac login page. What should I do?

C2 Identity Edge Server

• How do I resolve connection issues with C2 Identity Edge Server?