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Knowledge Center

What can I do if my virtual machine displays a black screen?

Last updated:Jul 19, 2022

What can I do if my virtual machine displays a black screen?

Symptoms

The newly created or imported virtual machines display a black screen after being powered on.

Diagnosis

Incompatible video cards may cause virtual machines to display a black screen.

Resolution

  1. Go to Virtual Machine Manager > Virtual Machine.
  2. Select the virtual machine and click Shut Down.
  3. Click Action > Edit.
  4. Change the Video Card from vmvga to vga. If your current Video Card is vga, change it to vmvga.
  5. Click OK to save the settings.
  6. Power on the virtual machine to see if the issue has been solved.