View remote storage details

You can go to Infrastructure > Remote Storage and click on your remote storage to view its details and settings.

Basic Information

In General > Basic Information, view the following details:

• Name: Name of the vault or bucket.
• Service: ActiveProtect Vault, C2 Object Storage, or Amazon S3.
• Client-side encryption: Encrypted or unencrypted.
• Status:
  • Connected: The vault or bucket is connected to the management server. If there are unmanaged backup catalogs, their count will be shown next to the status.
  • Disconnected: The vault or bucket is disconnected from the management server.
  • Reauthentication required: Authentication credentials need to be updated to connect to the remote storage.
  • Improper vault setup: This issue might be due to a missing shared folder or incorrect vault settings. Go to ActiveProtect Vault to resolve the issue.
  • Data corrupted: Data in this bucket is corrupted or deleted. Contact Synology Technical Support to resolve the issue.
  • Unknown: An unknown error occurred. Contact Synology Technical Support to resolve the issue.
  • Deleting: The vault or bucket is currently being removed.
• Storage: The total storage capacity used by the vault or bucket.

Connection Information (ActiveProtect Vault only)

Remote storage server addresses are displayed in General > Connection Information. You can click Edit Connection to modify the address, port number, and access keys.

Encryption Key

To ensure data security, you'll need the encryption key to unlock your remote storage or rejoin the ActiveProtect site. Keep your encryption key safely stored to avoid losing access to your data.

In General > Encryption Key, you can do the following:

• Copy and Download the encryption key to access your remote storage.
• Click Regenerate if you need to revoke or renew the encryption key. Once a new key is generated, the current key will be deactivated and will no longer unlock the remote storage. This action does not affect vaults or buckets that are linked to other sites.

Backup Catalog

Each backup catalog is exclusively managed by one backup server. In Backup Catalog you can view backup catalog details. Refer to the following statuses:

• Managed: The catalog is managed by a backup server within this site.
• Managed by another site: The catalog is managed by a backup server from another site.
• Unmanaged: The catalog was previously managed by a backup server in an ActiveProtect site, but it is now unlinked. This status typically appears when a backup server is removed or when remote storage rejoins the site. Backup data in unmanaged catalogs can't be accessed.