Synology Chat Admin Console

You can manage configurations and channel messages from Chat Admin Console. Sign in to DSM as an administrator and launch Synology Chat Admin Console from the Main Menu.

To configure general settings for Chat:

In the Settings page, you will see the following sections:

Click OK to save your settings.

To view logs:

There are two types of logs in Chat. The Operation log records all behaviors of general users, whereas the Audit log records all Lookup operations performed by administrators.

  1. Switch between Operation log and Audit log by using the drop-down menu.
  2. You can also export logs for future reference.
  3. A search function is available for keyword search.

Note:

To perform Lookup and manage messages:

Lookup allows administrators to audit unencrypted messages from all users, except for the messages in My Space.

Note:

To manage channels:

Channel Management allows administrators to Hide, Show or Close channels.

  1. Go to the Channel Management page and select a channel type as System channel, Public channel or Private channel.
  2. In System channel, you can select a channel and choose to Hide or Show it.
  3. In Public channel or Private channel, you can select a channel to delete it by clicking on the Close channel button.