You can manage configurations and channel messages from Chat Admin Console. Sign in to DSM as an administrator and launch Synology Chat Admin Console from the Main Menu.
To configure general settings for Chat:
In the Settings page, you will see the following sections:
General:
Tick Allow encrypted channels to enable encryption in Chat.
Tick Allow uploads from Synology NAS to enable file sharing from shared folders on your Synology NAS.
Tick Allow to insert file link from Synology Drive to insert a file link from your Synology Drive.
Tick Disable Google Safe Browsing from checking URLs to turn off warnings about unsafe websites.
Configure the maximum limit of file upload. 0 means unlimited.
Switch account type for selected accounts.
Auto-deletion:
Tick Enable Auto-deletion and set up a retention period to automatically delete all old content from a specified period of time.
Guest:
Tick Allow guest users and assign the Guest Manager to manage all the guest accounts in Chat.
Notifications:
Tick Use nickname instead of username in push notifications to display nickname in all push notifications.
Select a default channel notification setting from the drop-down menu.
Click OK to save your settings.
To view logs:
There are two types of logs in Chat. The Operation log records all behaviors of general users, whereas the Audit log records all Lookup operations performed by administrators.
Switch between Operation log and Audit log by using the drop-down menu.
You can also export logs for future reference.
A search function is available for keyword search.
Note:
If you use the search function before export, the exported log will be identical to your search result.
To perform Lookup and manage messages:
Lookup allows administrators to audit unencrypted messages from all users, except for the messages in My Space.
Go to the Lookup page and use the search function to initiate this feature.
Search operators are the same as those used in Chat.
To hide or delete a certain message, hover your mouse over the message and select the Hide message from user or the Delete message icon on the upper right corner to hide or delete it.
To delete all messages found, click the trash can icon on the upper right corner of Search Results.
Note:
All the search and delete actions performed by administrators will be recorded in Audit log.
When an administrator hides a message, the message will be hidden on all users' devices and be only available at Chat Admin Console. This action cannot be undone.
When an administrator deletes a message, the message sender will receive a notification in My Space.
To manage channels:
Channel Management allows administrators to Hide, Show or Close channels.
Go to the Channel Management page and select a channel type as System channel, Public channel or Private channel.
In System channel, you can select a channel and choose to Hide or Show it.
In Public channel or Private channel, you can select a channel to delete it by clicking on the Close channel button.